· System Administration: Manage and maintain the Dynamics 365 environment, including system updates, patches, and upgrades.
· User Management: Create and manage user accounts, roles, and permissions.
· Security: Implement and monitor security measures to protect the system and data.
· Performance Monitoring: Monitor system performance and usage to ensure optimal operation.
· Troubleshooting: Identify and resolve system issues and errors.
· Backup and Recovery: Implement and manage backup and recovery procedures.
· Documentation: Maintain detailed documentation of system configurations, processes, and procedures.
· Support: Provide technical support to end-users and assist with system-related issues.
· Collaboration: Work with other IT professionals and stakeholders to ensure the system meets business needs.
Qualifications
· Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
· Experience: Proven experience as a System Administrator, preferably with Dynamics 365.
· Skills: Strong understanding of Dynamics 365 architecture, excellent problem-solving and analytical skills, proficiency in system administration tools and techniques, strong communication and interpersonal skills.
· Certifications: Certifications in Microsoft Dynamics 365 (MUST HAVE) and related technologies are a plus.