HR Consultancy 
Mahmoud Salem
November 13, 2024As your business grows, so does the complexity of managing your workforce. Many believe a single HR or recruitment professional can do everything. But this is far from the truth.
In fact, as your company or startup grows, so do your business and employment needs. From building new teams to expanding current ones to creating an HR strategy or a business development strategy or both, your needs become more complex.
In other words, a one-person HR team doesn’t cut it. And you need HR services that can help you measure HR metrics and boost employee retention, among other needs.
In this article, we’ll be looking at the top HR services companies can get from an HR agency or consultancy.
Why HR is important for businesses
The HR team is important because it performs various functions. Recruitment is just one of those functions.
Working with an HR consultancy, like Tawzef, allows you to
- streamline various operations
- focus on your core business
- drive growth
- increase employee engagement, satisfaction, and retention
The main HR functions can be divided into 5 broad categories. They are:
- Compensation and benefits
- Recruitment
- Training and development
- Organizational development
- People management
HR services you can get at an HR consultancy
Now, let’s look at the top human resources services you can get from an HR consultancy instead of wearing out your teams with those requirements.
Recruitment
Recruitment is by far one of the most in-demand HR services that companies are always seeking.
Recruitment isn’t just sharing a job post and reviewing resumes.
The recruitment cycle and process are quite long and begin from the moment a company identifies the need to hire to creating a job description all the way to onboarding and orientation.
It often extends into retention efforts to retain skilled employees a company has hired.
Manpower outsourcing services
Manpower outsourcing is the process of delegating various hiring tasks along with business operations to a third party. Unlike recruitment services, outsourcing your manpower involves handing over the management, payroll, and other operations to the HR or manpower outsourcing service provider.
This practice has become quite common as companies don’t want to incur legal costs and prefer to have HR companies pay their employees.
Mass recruitment
Some industries, like supermarkets, oil and gas, and healthcare, will often require mass recruitment services to fulfil their hiring needs.
Also known as mass hiring, bulk hiring, and bulk recruitment, this hiring method involves sourcing, interviewing, and finding several candidates to fill several positions at the same time.
Call center outsourcing is another field where you’d need an effective bulk recruitment strategy to hire faster.
Countries like the UAE and Saudi Arabia often use mass recruitment for engineers and contractors. Often this can be in the form of overseas recruitment or offshoring.
Overseas recruitment
Another important type of recruitment, is overseas recruitment. Like mass hiring, companies will often turn to HR agencies like Tawzef to manage their overseas recruitment process.
One of the top reasons to consider working with an agency or employer of record (EOR) service provider is to ensure legal and labor law compliance.
Compliance with laws and regulations
Another in demand HR service offered by HR consultancies and agencies is compliance with local labor laws and regulations.
It’s hard for companies to maintain compliance with changing regulations or even dismiss unprofessional employees without referring to relevant regulations.
HR companies, like Tawzef, offer this service to a wide range of clients in various industries, ensuring they remain compliant in every step of their labor operations.
Payroll management
Payroll is the second most outsourced HR function, according to research, and based on the needs of customers working with Tawzef.
Outsourcing your payroll means handing over everything related to your payroll to a third-party provider, like Tawzef. From calculating salaries to deducting absences along with missed or late hours, among others at the end of each month.
Companies will often outsource their tedious payroll tasks so they can focus on core business operations.
HR strategy
Creating an HR strategy in your company can help your business grow and increase employee retention. However, developing a good HR strategy in-house is an expensive, long-winded, and complicated process for small and medium-sized businesses.
This human resources service is best left to experts like those in HR consultancy companies like Tawzef.
Business development strategy
A business development strategy acts as a roadmap for business growth and expansion. It’s designed to help companies outline objectives and create a timeline to achieve those goals on the long term. From increasing market share to launching new products, or entering new markets, among others.
Some HR consultancies like Tawzef can help businesses like yours by creating a business development strategy.
Organizational structure
It’s easy to establish your company’s organizational structure when you’re just 10 to 15 people. But when your company grows and begins to add more teams, departments, and managers, organizational structure becomes a hassle.
In addition, a company’s organizational structure includes salary grades, including the floor and ceiling for each position, benefits packages,…etc.
Working with an HR service provider can help you build a clear and effective structure.
Performance management
One of the 5 core HR functions is performance management, which involves measuring and improving employees’ performance in a company. Performance management usually covers the different types of performance evaluations for employees, along with training and development initiatives.
Often, it’s hard for companies to conduct or manage performance management initiatives across their organization. So, they use the services of an HR consultancies like Tawzef.
Training and development
Part of the HR team’s role is training and developing employees, whether through external or in-house training and development programs. However, this is often unfeasible with a one-person HR team.
There are many types of training including soft skills development, software training, language education, among others.
Working with an HR service provider helps your teams and company significantly as opposed to a small HR team. It also helps you determine the training and development KPIs you need to measure to understand the impact of your training efforts.
Compensation and benefits strategy
Creating your compensation and benefits strategy along with compensation KPIs is a complex endeavor. Very hard for a company with a small HR team.
However, working with experienced HR professionals can help you create a clear organizational structure, a salary structure and grading system, and compensation packages for the different roles in your company.
GAP analysis
A GAP analysis helps companies assess their performance against market standards. By identifying gaps in effectively using their resources, companies can create action plans to improve efficiency and achieve their goals.
HR policies and handbook
The HR team is responsible for writing the company’s HR policies to create the employee handbook. It outlines company policies, procedures, and expectations, ensuring consistency and clarity across teams.
It contributes to building company culture, improving employee satisfaction, and reducing misunderstandings.
Business process outsourcing
Business process outsourcing (BPO) involves outsourcing business functions to a third-party provider, often an HR consultancy. Companies outsource these functions so they can focus on core operations.
Common BPO services include IT support, HR services, accounting, and sometimes customer service or call center operations.
Tawzef is one of few HR consultancies that offers BPO services to companies in the Middle East and Africa.
Employee rewards program
Creating an employee rewards and recognition program is another HR service you can get from HR agencies. From designing a program that meets your business and employees’ needs.
Employee rewards programs increase employee engagement, retention, and loyalty.
HR software
Companies will often work with an HR agency to get access to expensive HR software and tech.
Some solutions can include advanced human resource management systems (HRMS), enterprise resource planning (ERP) systems like Odoo services, among others.
Get all your HR services with Tawzef
With operations spanning 15+ years and countries across the Middle East, Africa, Europe, and the US, Tawzef is an HR consultancy, offering a wide range of HR services.
Offering all 17 of the abovementioned HR services, Tawzef has been helping companies around the world with recruitment, manpower planning and outsourcing, and much more.
So, whether you’re looking to improve current business operations, outsource HR needs, or create an HR strategy or business strategy for your company, Tawzef has you covered.