Customer Service Specialist – German Speaker

Customer Service Specialist – German Speaker

In-progressRemote
Industry : Customer Service
Location:
Work Experience: 1-2

Job Description

  • Provide B2C and B2B customer service via phone, email, and live chat.
  • Assist customers with hotel, flight, and activity bookings, reservations, and inquiries.
  • Handle customer concerns and provide appropriate solutions professionally.
  • Ensure excellent customer satisfaction through effective communication.


    • Requirements

  • At least 1 year in a customer/partner-facing role.
  • B2 level or above in German and English.
  • Willing to work in shifts (7 AM – 10 PM Cairo time), including weekends and public holidays.


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