What Does a Manpower Outsourcing Agency Do?

Nearly 60% of companies have embraced outsourcing staffing. The main reason? Achieve cost savings and boost operational flexibility, according to research by Deloitte. This statistic underscores the strategic advantage of manpower outsourcing agencies and service providers.

By partnering with expert agencies, organizations like yours access skilled professionals tailored to your needs. Meanwhile, the employment services provider, or manpower outsourcing agency handles the management details.

Unlike traditional direct hiring, which demands significant internal resources, a major benefit of manpower outsourcing is it lets you focus on your core operations. 

In this article, we will explore the role of manpower outsourcing agencies, the benefits of hiring them, and the services these agencies provide.

The evolving role of manpower outsourcing agencies in 2025

Manpower outsourcing agencies have undergone a significant transformation, evolving from conventional recruitment firms into strategic talent advisors. 

These agencies now provide a comprehensive suite of workforce planning services designed to not only streamline the recruitment cycle, but also ensure that talent management aligns with the overarching long-term business goals.

With a keen focus on adaptability, manpower outsourcing agencies offer access to a diverse range of workforce options, including not just permanent hires but also flexible options, including temporary staff, part-timers, and freelancers. 

This multifaceted approach enables organizations to respond swiftly to changing project demands and workforce needs. 

This evolution positions manpower outsourcing agencies as essential long-term partners in the business landscape, rather than mere one-time contractors. 

By collaborating closely with companies, these agencies support continuous operational efficiency and foster strategic growth, ensuring their clients remain competitive in an ever-evolving market.
 

Benefits of working with a manpower outsourcing agency

So, what are the perks of working or partnering with an agency versus doing all the work yourself?

From enhancing recruitment processes to workforce management, here are several key benefits of what it’s like to work with an employee outsourcing agency.

• Expertise

By working with a manpower outsourcing agency, you get access to specialized industry knowledge and recruitment expertise, ensuring that you attract the right talent for your specific needs. 

This can also include expertise on manpower planning and future workforce needs. Agencies can also advise you on how to build your teams and manage them.
 

• Accountability

Agencies operate under clearly defined key performance indicators (KPIs), meaning you pay for measurable results. This accountability guarantees high performance and transparency throughout the hiring and employee management process.

For example, if you’re outsourcing your call center, your agreement with a manpower agency like Tawzef includes KPIs related to number of calls completed, number of complaints or tickets resolved,...etc. 

• Multiple services

Manpower outsourcing companies or agencies provide a variety of staffing solutions, particularly hiring and managing entire teams on your behalf. 

This often includes providing benefits packages to new and current hires, tech and software for operations, tools like headsets and laptops, and a place to work. This is all managed by the outsourcing agency.

In addition, some agencies offer additional services like business process outsourcing (BPO), payroll management, various HR services, among others. 

• Risk management

Outsourcing teams helps you mitigate hiring risks by ensuring compliance with labor laws and reducing the likelihood of costly hiring mistakes. 

• Faster time-to-hire 

Manpower outsourcing agencies have a large pool of talents. They can also quickly access other talents through their network of active recruiters. 

This speeds up various recruitment KPIs like time-to-hire, ensuring positions are filled faster and a smooth workflow for your team and company. 

Time-to-hire is just one important HR KPI for in-house teams. Manpower agencies can also report on employee engagement KPIs and compensation and benefits KPIs, depending on your agreement. 

• Improved efficiency and productivity

By managing the recruitment process externally, your internal team can concentrate on core business activities. This leads to enhanced overall efficiency and higher individual and team productivity. 

• Data-driven insights

One of the most important benefits of working with manpower outsourcing agencies is getting reports and analytics at the end of each month and quarter. This allows teams and companies to make informed decisions about their operations, so they can grow and boost profitability. 

Agencies can also provide access to valuable labor market insights, which can improve future hiring needs and growth plans.
 

Further reading: Your Quick Guide to Manpower & Payroll Services
 

Core services offered by manpower outsourcing agencies

Manpower outsourcing agencies provide a comprehensive suite of services designed to address various workforce needs. 

These core services include:

• Recruitment and staffing

These include anything and everything from permanent placement, that is recruitment for long-term positions, to contract and temporary staffing. 

This means they offer recruitment process outsourcing (RPO), which involves managing the entire recruitment process to streamline hiring.

Since manpower outsourcing agencies take charge of the whole recruitment process, they can employ and collaborate with freelancers, part-timers, and temporary staff, all while ensuring your goals are met.

Manpower agencies, like Tawzef, can also help you fill executive roles like chief marketing officers (CMOs), chief operating officers (COOs), chief financial officers (CFOs), among other C-suite executives. 

• Payroll and HR management 

One of the top services Manpower and HR outsourcing agencies offer is payroll and HR management. This includes several sub-services, such as:

• Payroll processing: This includes calculating salaries against absences and early-leaves, disbursements, and related financial tasks.
• Benefits administration: Managing employee benefits programs to ensure competitiveness and compliance.
• HR compliance and advisory: Providing guidance on legal and regulatory matters to keep HR practices up to date.

Further reading: 12 Reasons to Use Tawzef’s Payroll Outsourcing Services

• Training and development

Training is an essential part of today’s growing and evolving workforce. It contributes to employee retention and engagement. 

An important role for manpower outsourcing agencies is to provide training and development for your teams to ensure they maintain a high level of service for your customers and operations.

Agencies also measure training and development KPIs to ensure the goal of the training is met. 

Agencies offer onboarding and orientation, gap analyses, as well as skills training programs to enhance employee abilities. They also offer employee rewards and recognition programs to boost engagement, retention, loyalty, and productivity.   

Why Tawzef is the right manpower outsourcing agency for you 

Choosing the right manpower outsourcing agency for your business is crucial. It can be the difference between growing your business and struggling with endless delays and problems. 

That’s where Tawzef comes in. Tawzef is the leading manpower outsourcing agency for companies across a wide range of industries in the Middle East. 

Tawzef offers extensive industry expertise, innovative staffing solutions, and thorough screening to deliver top talent tailored to your needs. 

With tailored pricing and a dedicated account manager, we focus on long-term partnerships, supporting your success through effective communication. We also offer individual and team performance reviews as needed.

Here are some key factors to consider when selecting an agency, all of which you’ll find with Tawzef.

• Industry expertise and experience

Tawzef’s team boasts decades of collective experience in recruitment, HR strategy and development, managing multiple teams, and outsourcing. 

Having worked with industries such as F&B, oil and gas, hospitality, tech, finance and banking, FMCG, among others, we understand the challenges of your sector and how to overcome them.

This expertise allows us to tailor our staffing solutions to match your business needs. 

• Recruitment service quality 

We maintain a high standard of recruitment service quality through a meticulous candidate screening process. 

Each candidate is rigorously evaluated to ensure they possess the right skills and are culturally fit. This enhances their overall workforce performance and improves team collaboration.

• Technology and innovation

Using recruitment technology, we streamline our processes and provide real-time insights. This innovative approach ensures efficient talent matching and positions your organization to quickly adapt to market changes. 

• Client testimonials and references

Our strong track record is backed by positive client testimonials and references. These endorsements reflect our commitment to excellence and reliability, affirming our role as a trusted manpower outsourcing partner. 

• Tailored pricing and contract terms

Because of our wide range of recruitment and consulting services, we offer flexible and tailored pricing and contract terms. 

You pay for what you get. Each client is unique in their needs. And we aim to achieve those needs with flying colors. 

With a dedicated account manager, you receive personalized solutions that deliver exceptional value.

• Long-term partnership 

At Tawzef, we view our relationship with clients as a strategic long-term partnership rather than a one-off transaction. We invest in understanding your business to provide continuous, proactive support that drives sustainable growth. 

• Consistent effective communication

We prioritize open, transparent communication and foster a collaborative environment. By keeping you informed at every stage and working closely with your team, we ensure our solutions consistently align with your operational goals. 

Want to see how Tawzef can help? Get in touch with our team and get a free consultation today!